FAQs

Get all the info you need about AWS re:Inforce including registration, health and safety, accessibility, and more.

About re:Inforce

How can I access on-demand content?

You can access on-demand recordings for select content through the re:Inforce website and AWS Events YouTube channel. Select slide decks are available on the AWS Events content page.
How can I access my conference receipt?

To access your conference receipt, log in to your attendee portal and select Resend receipt.
How can I access my hotel folio?

Please contact the hotel directly to receive a copy of your folio or to address any questions about your stay.
Do you provide a certificate of attendance for re:Inforce?

We don’t currently provide a certificate of attendance, but you can email customer support at awsreinforce-support@amazon.com to receive an informal confirmation of your attendance.
I wasn’t able to attend. Can I get a refund?

If AWS receives your cancellation notice after June 9, 2023, you will not be eligible for a refund.
How can I reach customer support?

If you have a question that was not addressed here, or general re:Inforce feedback, please contact us at awsreinforce-support@amazon.com.