Share

Accessibility

We are committed to ensuring that re:Inforce is accessible for all attendees

Requesting accessibility accommodations or services

Contact our customer support team directly with any questions or needs at awsreinforce-support@amazon.com.

ASL, CART, and illustrative visual guides

Assistance is available for attendees needing American Sign Language (ASL) interpretation, Communication Access Real-time Translation (CART), and/or illustrative visual guides. These services are provided by request and must be scheduled in advance of re:Inforce. If you need to schedule any of these services, contact awsreinforce-support@amazon.com.

Scooter, wheelchair, and mobility device rentals

Scooter and wheelchair rentals for the George R. Brown Convention Center and Marriott Marquis Houston will be available. Check back soon to learn more about availability, rates, and use. For additional questions, contact awsreinforce-support@amazon.com.

Accessibility concierge

For accessibility services or questions that need to be addressed onsite during conference hours, such as questions about designated and dispersed seating or service animals, the accessibility concierge will be available to assist you. Check back for the accessibility concierge contact info closer to re:Inforce.

Designated and dispersed seating for ASL, CART, and ADA

Designated and dispersed seating for ASL, CART, and Americans with Disabilities Act (ADA) accommodations are available in all breakout content rooms, including lecture-style session rooms and the keynote. For sessions such as chalk talks, workshops, and builders sessions, our in-room re:Inforce ambassadors in re:Inforce shirts can assist, as these rooms have more flexible arrangements.

Assistive listening

Assistive listening headsets are available in all breakout content session rooms and during the keynote. Look for the assistive listening icon on signage to identify these rooms. Headsets do not need to be arranged in advance and should be picked up from the tech table at the back of the session room or keynote hall. Please return your headsets at the end of each session.

Service animals

Service animals and emotional support animals (ESA) are welcome at re:Inforce. There are designated relief areas for service animals on the property.

For guest hotel rooms, there are specific guidelines around service animals at each hotel property. Please connect directly with your hotel’s reservation desk or concierge for more information.

Reflection rooms

A reflection room, or quiet room, is available at the event and can be used when needed during general conference hours.

Check back here closer to the event for more details.

Parents’ room

A parents’ room provides a private, secure space for nursing parents. A key is needed for access.

Check back here closer to the event for more details.

Gender-neutral restrooms

Gender-neutral restrooms are available across the re:Inforce campus.

Additional questions

For additional questions, or to request accessibility accommodations and services, contact awsreinforce-support@amazon.com. During the event, you can contact the accessibility concierge, any of our re:Inforce ambassadors, or a member of our customer service team at the Help Desk.

Need further assistance at your hotel? Contact your hotel directly to learn about the concierge services and resources that they can provide.